We accept all major Credit Card.

Please be sure your delivery address is secure. Any questions you may have please email nathaleenathalee@gmail.com

Nathalee Paolinelli Ceramics is not responsible for packages once they are delivered to the customer’s requested address.

Orders are typically processed within 1-2 weeks as each item is made to order.

If you require expedited fulfillment, please contact us at nathaleenathalee@gmail.com

Orders are shipped via UPS. Made to order lead times are estimates, and may vary due to material shortages and unexpected manufacturing delays.

If your order is damaged, please keep all original packaging materials and notify us at nathaleenathalee@gmail.com right away.

Any damage to a received shipment must be reported immediately upon receipt. No damage claims will be accepted after 7 days past delivery.